Cancellation Policy

Cancellation Policy for Software Purchase:
You can cancel your software purchase at any time before the activation of the software.
To cancel, please contact our support team at support@gkiweb.com with your order details.
Once the cancellation is confirmed, any payment made will be refunded to the original payment method used for the purchase.
Please note that once the software is delivered or activated, the purchase becomes non-refundable.

---

Refund Policy

This Refund Policy applies to paid software purchased through the website gkiweb.com and governs the refund process for users who choose to request a refund.

1. Refund Period

The refund period for paid software is 5-7 days from the date of purchase. Requests for refunds made after this period will not be considered.

2. Refund Process

To request a refund, please contact us at support@gkiweb.com within the refund period. Provide your order details and the reason for your refund request.

3. Refund Eligibility

Refunds will only be issued under the following conditions:

• The request is made within the refund period.
• The software has not been used or activated.
• The software is not eligible for a refund if it has been used, activated, or if the refund request is made after the refund period.

4. Refund Method

Refunds will be processed through the RajorPay gateway used for the original purchase. Please allow up to [7] days for the refund to be processed and reflected in your account.

5. Contact Us

If you have any questions about this Refund Policy, please contact us at support@gkiweb.com.

Effective Date: [10-05-2024]